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August 17, 2021
At the Jinan Iron and Steel project site meeting, Wang Guangliang felt that his hard work finally paid off when he heard that the Henan mine was highly praised by the senior leaders of Jinan Iron and Steel and was identified as a long-term strategic partner.
"You can arrange for someone to come over, and we will complete the test run of the crane today..." Wang Guangliang received a quick call from the Jigang Project Department. After receiving customer feedback, he immediately led the installation team and rushed to the project site. Through the electrical power on, accessory installation and crane working status test, to ensure the smooth trial operation of the product.
Seeing that the cranes are running smoothly, customers have given their thumbs up: “Henan mines are so efficient and responsible for after-sales, and using your products is the right choice.” Hearing this evaluation, Wang Guangliang's heart is very calm. He clearly knows that “efficient” is in the eyes of customers. "Behind it lies my ten-year persistence.
Wang Guangliang has gained a lot from this kind of affirmation, and he has also strengthened his goal-"Honest and trustworthy, excellent product quality, efficient service efficiency, and 100% customer satisfaction." He believes that in the company from strong to fine During the transformation and upgrading stage, it is a great relief to be able to keep up with the company's development and to fully demonstrate one's own value.
"If you look for Henan mines, you must do a good job of this brand. With the strong support of the company, I naturally try my best to move forward with everything and do it right away." In order to solve customer needs as soon as possible, he "stationed" the service team. Near the project, 24-hour service, on call. One thing that Wang Guangliang does every day is to conduct "physical examination" on each crane of the Jinan Iron and Steel Project, check the safety and installation quality of each part, and rectify problems in time if problems are found. Even if there are no problems, he will provide customers with Better service beyond expectations.
Despite his business background, he has always been learning and often communicated with the company's quality assurance department, process department and production department. His professional knowledge has been improved day by day, and he has participated in major quality improvement projects for many times. He has always followed the company's standardized work process, strictly implemented quality standards, organized and strengthened team training, and improved quality management. "With the improvement of the company's quality management level, customers will trust us more." Wang Guangliang said.
In the process of business development, although he will encounter many setbacks, he has never bowed to difficulties. Instead, he is full of confidence, overcomes obstacles, and steadily performs his own work, and constantly uses his own strength to create value for the company.
Wang Guangliang is just one of the many business managers of Henan mines, and there are many business managers like Wang Guangliang. They have worked hard in the market tide, served with integrity, and promoted new progress in Henan mining market expansion. The market share has increased year by year. The reputation has been steadily improved.